Summary
The device setup and repair service provided by the IT Service desk is free of charge, done on a first-come, first-served basis, and is only available to current students. Waiver required.
Body
Overview
The device setup and repair service provided by the IT Service desk is free of charge, done on a first-come, first-served basis, and is only available to current students. There may be circumstances under which the IT Service Desk may not be able to, or may choose not to, repair computing equipment. The IT Service Desk reserves the right to refuse installation of hardware and/or software if staff believe that such installation may cause damage or create problems once installed.
Procedure
Accepting request
- Create a ticket.
- Have student fill out a waiver.
- Scan waiver and attach it to the ticket
Releasing device back to a student
A student MUST present student ID before a device can be relinquished back to the student. No exceptions