Summary
Learn the ways to open a shared mailbox, like a department inbox, in Outlook: keep it in your folder list, open it in its own tab, or go straight to it by web address.
Body
Learn how to open a shared mailbox, like a department inbox, that you've been given access to. There are a few ways to do it, depending on whether you check it every day or only now and then.
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Way to open it
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Best for
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Keep it in your folder list
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Mailboxes you check every day. It shows up under your own mail.
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Open it in its own tab
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Checking now and then, or keeping it separate from your own mail.
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Go to it by web address
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A quick bookmark straight to the mailbox.
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Keep it in your folder list
New Outlook: Shared mailboxes you have full access to usually appear in your folder list on their own. If not, right-click Shared with me and select Add shared folder or mailbox.
Outlook on the web: Right-click Folders (or your name at the top of your folder list), select Add shared folder or mailbox, type the mailbox name, and select Add.
Open it in its own tab
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1
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2
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Open another mailbox
Select your profile picture at the top right, then Open another mailbox.
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3
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Pick the mailbox
Type the mailbox name or address, select it, and select Open. It opens in a new browser tab.
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Go to it by web address
Type this in your browser, using the shared mailbox's address, and bookmark it:
https://outlook.office.com/mail/mailboxname@northcentral.edu/
Don't have access?
A director or above requests access for you through Shared Mailboxes & Email Lists. New access can take a few hours to show up.
Get help
Still need help? Submit a request through Microsoft Office 365 E-mail & Calendar, call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.