Protecting Yourself from Malware and Ransomware

Learn the signs of malware and ransomware, what to do right away if you suspect it, and how to protect your devices at North Central University.

Learn how to spot malware and ransomware, what to do if you think your computer is infected, and how to avoid it.

Signs something is wrong

• Files you can't open, or files with strange new names.
• A message demanding payment to get your files back.
• Pop-ups, new toolbars, or programs you didn't install.
• Your computer suddenly running much slower than usual.
• Friends or coworkers getting messages from you that you didn't send.

If you think you're infected

1	Disconnect Turn off Wi-Fi or unplug the network cable. Don't turn the computer off unless IT asks you to.
2	Stop using it Don't open more files or sign in to other accounts on that device.
3	Report it right away Submit a request through Report Information Security Incidents or call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.

How to protect yourself

• Keep your computer and browser updated. See Keeping Your Computer and Browser Updated.
• Don't open attachments or links you weren't expecting. See Phishing — Reporting a Phishing Scam or Suspicious Email.
• Only install software from trusted sources. On NCU computers, use Software Center or Self Service.
• Save your work in OneDrive so it's backed up.