Report Information Security Incidents

Report actual or suspected security incidents right away so IT can start investigating. If anyone is in immediate danger, call 911, then Campus Safety & Security at 612.343.4444.

What to report

  • Someone else may have used your NCU account, or you entered your password on a suspicious page
  • Private information was exposed, whether on a computer, on paper, or online
  • A device with NCU data on it was lost or stolen
  • You put restricted or confidential information into an AI tool
  • You found an AI browser extension, AI browser, or AI agent that isn't approved in a browser you use for NCU work
  • Someone recorded you without your knowledge

Put the wrong information into an AI tool? Stop using the tool, and don't ask it to delete or forget anything. Don't delete the chat or your account. Report it within 2 hours.

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How to report

1

Select Report Incident

Use the Report Incident button on this page. Can't use the form? Email incident@northcentral.edu or call Information Security at 612.343.4190.
2

Tell your supervisor

Employees should also let their supervisor know.

What to include

  • Your contact information and department
  • A short description of what happened and about when
  • The general type of information involved, like student records or passwords
  • For an AI tool: which tool, and whether you've stopped using it and kept the chat

Don't include the sensitive information itself. IT will contact you for details. If the problem is on your computer or phone, report it from a different device.

Eligibility

Faculty, staff, and students can request this service.

 
Report Incident

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