Summary
Keep important Teams chats at the top, silence busy ones, or hide chats you don't need, and get them back later.
Body
Keep your Teams chat list under control: pin the chats you use most, mute busy ones, and hide the ones you're done with.
Pin, mute, or hide a chat
In Chat, point to a chat, select More options (…), then choose:
- Pin: keeps the chat at the top of your list. Choose Unpin to undo.
- Mute: stops notifications, but you stay in the chat. Choose Unmute to undo.
- Hide: removes the chat from your list until someone sends a new message.
- Mark as unread: flags it so you remember to come back to it.
Get a hidden chat back
Search for the person or chat name at the top of Teams and open it. Or filter your chat list to find it, then select More options > Unhide.
Get help
Submit a request through the Microsoft Teams service, or:
Still need help? Contact the IT Service Desk:
- Call: 612.343.4170
- Visit: Miller Hall 226
- Hours: Monday–Thursday, 7:30 a.m.–9 p.m.; Friday, 7:30 a.m.–4:30 p.m. CT