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Learn how to run a report someone has already built, and how to export the results.
Each office's ticket application is set up separately, so menu names can be a little different from what you see here.
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Open your ticket application
In Work Management, select your office's ticket application tab.
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Find the report
Reports are listed in the left menu, in folders such as Standard Reports or Shared Reports. To see them all, select Reports, then View Reports.
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Open it
Select the report. It shows the current results.
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Refresh if needed
Select Run Report to get the latest results.
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Export to Excel
Select Actions, then Export to Excel.
Get help
Something isn't working? Submit a request through the TeamDynamix (TDX) service.