Summary
Learn how to install the TeamDynamix Mobile app, connect it to NCU's TDX, and work on tickets from your phone.
Body
Learn how to install the TeamDynamix Mobile app and connect it to NCU's TeamDynamix (TDX), so you can check and update tickets from your phone.
The app is for technicians: anyone who works tickets in TDX Work Management, in IT, Facilities, or another office. If you only submit requests, use the Client Portal at it.northcentral.edu in your phone's browser.
Set it up
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Install the app
Search for TeamDynamix Mobile in the App Store or Google Play and install it.
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Open Downloads on a computer
Sign in to TDX Work Management, select the Applications menu (the grid icon), and choose Downloads > TeamDynamix Mobile.
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Scan the QR code
Use your phone's camera to scan the Register the Mobile App QR code. The app opens and connects to NCU's TDX.
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Sign in
Sign in with your NCU account and approve the Microsoft Authenticator request.
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What you can do
- See and update your tickets and your team's tickets
- Look up assets and people
Some things, like building reports or editing desktops, still need a computer.
Get help
Can't connect or don't see your ticket application? Submit a request through the TeamDynamix (TDX) service.