Getting IT Help Outside Service Desk Hours

Need IT help in the evening, on a weekend, or during a break? Learn what NCU IT Service Desk hours are, what you can do on your own after hours, and what to do in an emergency.

Need help from North Central University IT outside Service Desk hours? Here's what's available and what you can do until the Service Desk opens.

Service Desk hours Mon–Thu 7:30 a.m.–9 p.m. Fri 7:30 a.m.–4:30 p.m. CT

Call 612.343.4170

Visit Miller Hall 226

There's no regular after-hours, weekend, or holiday support.

What you can do anytime

• Submit a request. Requests can be submitted at any time. They're picked up when the Service Desk opens. See How To: Submit a TDX Request.
• Search the knowledge base. Many common problems have step-by-step fixes. See My Computer Is Slow and Can't Log In for a start.
• Locked out? The lock clears on its own after a few minutes. See Can't Log In.

Get help

Still need help? Call the IT Service Desk at 612.343.4170 or visit Miller Hall 226, Monday–Thursday, 7:30 a.m.–9 p.m.; Friday, 7:30 a.m.–4:30 p.m. CT.