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Locked Accounts

Read the article about Account Locked and Account Lockouts to find out more. 

Students

During business hours, IT service desk staff can assist you in restoring access to your account.

Employees

On-campus Employees

Employees must come to the IT Service Desk for account access issues.  Due to the nature of staff access, IT staff must verify the identity of the account holder.  We realize this can be inconvenient, but it is an important step that helps the university protect confidential information. 

Off-campus Employees

Off-campus employees must work with IT staff and their direct supervisor or, if applicable, department administrative assistant to regain access to their account. Again, we realize that this can be inconvenient, but it is an important step that helps the university protect confidential information. 

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Account Locked and Account Lockouts
A North Central University account will be locked after multiple incorrect login attempts. Account lockouts are most generally caused by additional devices (typically phones and tablets) that have outdated password information for wireless and email accounts.

Related Services / Offerings (1)

NCU Account - Manage or Change Your Account
Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities.  Do not use this form to request new accounts.