Outlook search looks through your whole mailbox, including the Archive folder. Start with a name or a word you remember, then use filters to narrow it down. These steps are for the new Outlook on NCU computers and Outlook on the web.
Search for an email
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Select the Search box at the top of Outlook.
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Type a name, a word from the subject or message, or a file name.
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Press Enter to see all results, or pick a suggested person to see email from them.
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Narrow it down with filters
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Select the Filters icon at the right end of the Search box.
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Fill in what you know, such as the folder, From, To, Subject, keywords, a date range, or Has attachments.
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Search shortcuts
You can also type these right in the Search box. Don’t put a space after the colon.
- from:name – email from someone, like from:smith
- subject:word – a word in the subject line
- hasattachment:yes – only email with attachments
- received:date – email from a certain day, like received:10/01/2026
- Use quotes for more than one word, like subject:"budget report".
Get back to your inbox
Select Exit search in the Search box, or select any folder on the left.
Still can’t find it?
Get help
Submit a request through the Microsoft Office 365 E-mail & Calendar service, or:
Still need help? Contact the IT Service Desk:
- Call: 612.343.4170
- Visit: Miller Hall 226
- Hours: Monday–Thursday, 7:30 a.m.–9 p.m.; Friday, 7:30 a.m.–4:30 p.m. CT