Knowledge Base

Categories (10)

New Employees

Information for new employees found here.

Accounts & Access

NCU ID, Credentials, and Password Management.

Business Applications

Colleague, Starfish, SalesForce, TeamDynamix, Raiser's Edge, and other administrative systems or reporting applications.

Classrooms, Labs, and Conference Rooms

Learning spaces are spaces that are primarily used for instruction. These include classrooms, academic labs (labs that are available to be generally scheduled), and specialized labs (labs that are not available to be generally scheduled).

Conference rooms are spaces that are available to be generally scheduled. While not restricted to employees, these spaces are primarily used by employees as shared meeting space.

Department labs are spaces groups of workstations whose use is restricted to a specific subset of users.


Cybersecurity, data integrity, and compliance for institutional activities.

File Sharing & Collaboration

Email, Calendaring, and File Sharing.

Hardware & Printing

Printing, copying, computing, and devices.

Network & Phones

Articles related to network, Wi-Fi, and phone topics.


Information on supported software at North Central University.

Teaching & Learning

Academic software and technology (E.g. Courses, Panopto, etc). If you need help with a specific Technology Enhanced Space (learning spaces, conference rooms, or labs), be sure to check out that section of the knowledge base.