How To: Fix a Touchpad That's Too Sensitive

Pointer jumping around or clicking on its own while you type? Your palm may be brushing the touchpad. Lowering the sensitivity usually fixes it.

Windows 11

1

Open Touchpad settings

Go to Settings > Bluetooth & devices > Touchpad.

2

Lower the sensitivity

Under Taps, set Touchpad sensitivity to Medium or Low. Lower means fewer accidental taps.

Mac

Go to Apple menu > System Settings > Trackpad and adjust the tracking speed. You can also turn off Tap to click.

Using a mouse most of the time? Windows can turn the touchpad off when a mouse is connected. Look for that option on the same Touchpad page.

Get help

Still acting up on an NCU laptop? Submit a request through Computer and Device Hardware Troubleshooting.

Still need help? Call the IT Service Desk at 612.343.4170 or visit Miller Hall 226, Monday–Thursday, 7:30 a.m.–9 p.m.; Friday, 7:30 a.m.–4:30 p.m. CT.