Learn how to clear your web browser's cache and cookies. It fixes many problems, like a page that won't load right or a sign-in that keeps looping.
Try a private window first: Ctrl + Shift + N in Edge or Chrome (Command + Shift + N on Mac). If the site works there, clearing your cache will likely fix it.
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Browser
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How to clear
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Microsoft Edge
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Press Ctrl + Shift + Delete, set Time range to All time, check Cookies and Cached images and files, then select Clear now.
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Google Chrome
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Press Ctrl + Shift + Delete (Command + Shift + Delete on Mac), set Time range to All time, check Cookies and Cached images and files, then select Delete data.
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Firefox
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Press Ctrl + Shift + Delete (Command + Shift + Delete on Mac), choose Everything, check Cookies and Cache, then clear.
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Safari
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Go to Safari > Settings > Privacy > Manage Website Data, then select Remove All.
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Close and reopen the browser afterward.
You'll be signed out
Clearing cookies signs you out of most websites, so have your passwords ready.
Get help
Submit a request through Operating System or Software Support, call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.