Lost or Missing Network Drive Access

Overview

For various reasons, network drives may not be available. Keep reading to find out about common network drive problems and solutions.

Issues / Solutions

Potential Issue - Recent password reset

  • If you have recently change your password, you might lose access to your network drives. Restart your computer and log back in with your new credentials.

Potential Issue - Network-related 

  • If you have lost access to specific network drives, reboot your computer and log back in with your NCU credentials.  
  • Try to access other network drives on your computer. If you cannot access any network drives, you may not be connected to the network.
  • Ask someone else in your area to try to access the drive. If others cannot access the drive, you may not be connected to the network

Potential Issue - Position Change

  • If your position changed and you are working for another department, you will need to contact your old department. The dean or director from your old department will have to submit a request to have your access restored.

Potential Issue - New Hire

  • If you are a new hire or have just changed positions, your access levels may not be completely set up. Confirm with your department that your access has been requested.

Requesting Assistance

If you are still having issues with accessing network drives, submit a network drive service request.

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Details

Article ID: 70667
Created
Wed 1/23/19 12:56 AM
Modified
Mon 8/12/19 10:13 PM
Audience
Employees