Smart Devices and the University Network

Summary

Some devices are designed around being on a household network to operate properly and do not work well (or at all) on a large campus network where thousands of devices are connected at one time.

Body

Most household and consumer wireless devices do not support the authentication process used by ‘NCU-Secure’. However, some devices are designed around being on a household network to operate properly, and do not work well on a large campus network where thousands of devices are connected at one time – and one device is trying to find one another to send data to it.

Devices that are known to work

Gaming Consoles

  • PlayStation 3/4/5
  • Nintendo WiiU/3DS, Nintendo Switch 
  • Xbox (all models)

Streaming Devices

  • Roku
  • Apple TV

Other devices that connect directly to the internet for content delivery. 

Devices that may work or will work in a limited capacity

  • Amazon Echo devices
  • Google Home devices
  • Facebook Portal

Unsupported devices

  • Chromecast
  • Wireless Printers
  • Nintendo Wii
    • The Nintendo Wii is not capable of connecting to our wireless network;  it requires a 1Mb/s data rate to connect, which has a negative impact on other wireless connectivity. You will need to purchase a 'LAN Adapter' to connect a Wii to the wired network jack in your room.
  • Devices that require an app on your phone to configure or control it. Examples of such devices:
    • Google Chromecast
    • Vizio SmartCast TVs
    • Some Samsung TVs
    • WiFi speakers (i.e. SONOS) 
    • Smart Plugs

Prohibited devices

  • Wireless routers, gateways, and access points
  • Wired routers or gateways
  • Any other devices that attempt to augment, modify, or interfere with the North Central network.
  • Switches, Netgears, Splitters, etc.

Need assistance?

If you need assistance, please submit an IT service request. 

Details

Details

Article ID: 70638
Created
Tue 1/22/19 6:36 PM
Modified
Sat 3/20/21 2:16 PM
Audience
Employees
Students

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