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Learn how to resolve or update the status of an alert. Alerts help support staff stay on top of concerns about grades, attendance, and other areas that impact student success. Every alert is related to a Student Record case and to the student contact associated with the case.

Learn how to view current alerts from within Salesforce. Please note that Salesforce access is required to view alerts and not all employees have access to Salesforce.

When you have a concern with a particular student, raise a flag to communicate your observations. This article describes how to raise a flag in Starfish.

Adding SpeedNotes allows you to quickly record the content or results of your meeting with a student.