Computer and Device Hardware Troubleshooting

Tags hardware

The IT Service Desk provides computer and device hardware troubleshooting for employees and students. 

University-owned devices

The IT Service Desk provides hardware support for all North Central-owned computer equipment and devices. 

Personally-owned devices

The IT Service Desk provides limited support for personally-owned devices. This support is limited to issues related to connecting to and accessing the university networks. If you are having hardware issues with personally-owned equipment, please contact warranty support or a repair shop in your local area. 

Eligibility

Faculty, staff, and students can request this service.

Requesting assistance

To submit a service request for device troubleshooting, click Request Service, stop by the IT Service Desk, or call the IT Service Desk.