The IT service desk centrally manages NCU-owned machines. Part of this process is the deployment of a specially configured operating system and software suite. Although a misnomer, this process is often referred to as either imaging or reimaging. Sometimes, in the course of normal troubleshooting, the IT service desk might decide that reimaging is the best course of action.
Eligibility
Faculty and staff can request this service.
Requesting Assistance
If you would like to inquire directly about whether reimaging is needed for your device, click Request Service to submit a request.