Use this service to request Colleague or Salesforce access for an employee, or to add, remove, or change permissions they already have.
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Who can submit
Requests must come from the employee's supervisor or the head of their department.
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Which situation applies?
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Your employee needs an NCU account before Colleague or Salesforce access can be added.
If they don't have one yet, submit a New Account Request first, then return here.
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Use this service to add, remove, or change the specific tasks your employee is authorized to perform.
Submit one request covering everything that needs to change.
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What to include
Describe the specific access or permissions your employee needs. The more precise the request, the faster it can be set up.
The quickest way is to name an employee who already has similar access:
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"Please mirror Bob Smith's access."
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This is used as a reference point. Access is not always copied exactly.
What happens next
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1
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Approval
Requests aren't processed immediately. Each one goes through an approval process before access is granted or changed.
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2
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Notification
You'll be notified once the access has been granted or updated.
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3
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Training
Make sure your employee is trained before they begin working in Colleague or Salesforce. This is the supervisor's responsibility.
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