Unlock Colleague Record

Tags ERP Colleague

In Colleague, a record can only be viewed by one person at a time. To avoid locking someone out of a record, please remember to always close out after every session. Oftentimes, people forget to close the session thus locking the record for others

However, If you can't get in touch with the specified person, use this service to request that our team unlocks the record for you. Unlocking the record means that we will manually end the session for the other person who has that session open so that you can view the record. 

Requesting an unlock

To request a record unlock, click Request Service.

Request Service


Service ID: 40261
Tue 10/29/19 10:51 PM
Wed 10/30/19 7:51 PM