Third-Party Email Sending — Key Rotation

Use this form to request a DKIM record update for a third-party platform that is already authorized to send email on behalf of North Central University.
Please enter a phone number where can reach you to follow up or request additional information.

Vendor & Engagement Info

The name of the third-party platform or application that will be sending email on behalf of North Central University (e.g. Salesforce, HubSpot, Slate).
The name of the person at your organization responsible for configuring and managing this platform's email settings.
Email address for the technical contact above. NCU IT will use this address for all configuration-related communication.
The name of the North Central University staff member who is the internal point of contact for this vendor relationship. NCU IT will verify this request with this person before making any DNS changes.

Current Record

The selector name currently published in NCU's DNS for your platform. This is the identifier your platform is already using for DKIM signing (e.g. "salesforce1," "em7890"). If you are unsure, check with your platform's technical team.

Updated Record

Record Type
Select the record type for your updated DKIM key. CNAME is strongly preferred — check your platform's documentation or ask your platform's support team if you are unsure.
Record Type
The updated CNAME target string provided by your platform (e.g. "s1.domainkey.platform.com"). Your platform's support team or documentation should provide this value.
The selector name currently published in NCU's DNS for your platform. This is the identifier your platform is already using for DKIM signing (e.g. "salesforce1," "em7890"). If you are unsure, check with your platform's technical team.

Rotation Details

Briefly describe why the key needs to be updated (e.g. "scheduled key rotation," "platform migration," "security incident"). This helps NCU IT prioritize and process your request.
The date you need the updated record to be live. Allow at least 3–5 business days from submission. If this is urgent, note that in the additional notes field.
Any additional context, special requirements, or information NCU IT should be aware of — including any urgency or dependencies tied to your requested update date.

Other Fields

Your name
Verification Code