Learn when you need the GlobalProtect VPN and how to connect. Most people never need it.
Do you need it?
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You're using
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VPN needed?
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Outlook, Teams, OneDrive, Canvas, Skyline, Self-Service, and most other NCU systems
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No. These work from anywhere without the VPN.
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NETPC (NCU's Remote Desktop Services) or Colleague, from off campus
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Yes. Connect to GlobalProtect first.
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Connect
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Find GlobalProtect
GlobalProtect is already installed on NCU computers. Select the GlobalProtect globe icon near the clock (Windows) or in the menu bar (Mac).
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Sign in
Sign in with your NCU account and approve the Microsoft Authenticator request. GlobalProtect shows Connected when it's ready.
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Disconnect when you're done
Select the icon and choose Disconnect.
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- On campus, you don't need the VPN.
- Don't see GlobalProtect? It's only on NCU computers. Contact the IT Service Desk if you need it and it's missing.
Get help
Still need help? Submit a request through GlobalProtect Virtual Private Network (VPN), call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.