How To: Install the GlobalProtect VPN Client on your Personal Device


The VPN, also known as Virtual Private Network, is used to connect your machine to North Central's network so that you are able to access any systems without the need for being on Campus. These systems include Colleague servers, Network Drives, and more. Our VPN is through a company called GlobalProtect. This article will walk you through installing the VPN client onto a machine if it is not already installed. 

NOTE: If you are on an NCU issued device, the GlobalProtect VPN client should be installed on the machine. If it is not, please see Software Center for Windows, or Self Service for Mac to install it.

If you need assistance in connecting to the VPN Client, see Connecting to the VPN.

Installing the VPN Client

In order to install the VPN client, you will need to go to in any web browser. This will take you to a log in page. 

IMPORTANT: You MUST include https:// before the URL, otherwise, the page will not load. 


When presented with this login page, you will need to enter your NCU Username and password. It will then take you to a download page.

Follow the steps below whether you are on a Windows machine or a Macintosh machine. 


1. Select Download Windows 64 bit GlobalProtect Agent.

2. Open the downloaded GlobalProtect64.msi file. 

3. Follow the on-screen installation instructions.


1. Select Download Mac 32/64 bit GlobalProtect Agent.

2. Open the GlobalProtect.pkg download when it completes. 

3. Follow the on-screen installation instructions to install the VPN client.

Request Assistance

If you are experiencing issues installing the VPN client, please submit a service request. 

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Article ID: 104691
Tue 4/7/20 4:15 PM
Thu 11/4/21 2:30 PM