New Student Account Setup Process

This article will go step by step through the Account Setup Process for new students.

The account set up process can be started by navigating to

Setting up the Account

First-time students will need to set up their NCU account before they are able to access Skyline, Moodle, Email, and other NCU resources.

1. Navigate to

2. Click First Time User to begin setting up your account.

3. You will be prompted to enter your Personal Email. This will be the email address you used to apply for North Central. 

4. You will then be prompted to enter your Username. This should be provided to you by your Admissions Counselor. 

5. Next, you will need to enter your Student ID Number. This will also be provided by your Admissions Counselor. 

6. Once completed, you will be prompted to create your NCU Password. The requirements for a password are listed below:

  • At least 1 lowercase letter.
  • At least 1 Uppercase letter.
  • At least 1 Number or Symbol.
  • 12 Characters in length.
  • Name cannot be in password. 
  • No previous passwords can be used.

Once you hit submit, your account will be created. Next, you will need to set up your Account Recovery Options. 

Account Recovery Options

Navigate to and sign in using your NCU credentials.

When you first attempt to login to and you have not set up your account recovery options, you will immediately be prompted to do so. This will require you to confirm your login by logging in again.

Once that is done, you will be directed to the setup options. The three options you can use to recover your account are detailed further below. You are required to enter at least security questions as well as the email address, as the reset process will ask you 2 of the 4 questions, then send you an email to recover your account. 

Security Questions

The first step in setting up your Account Recovery options will be to set up four Security Questions. You will be asked these questions if you forget your password or get locked out of your account, so please enter legitimate information. 

The answers to your questions will appear as bubbles for security reasons, so please take your time when entering the answers to ensure you do not accidentally misspell something. 

Email Recovery

This is where you can set up a personal email that will be used when you attempt to recover your account. The system will send you information regarding your account if you locked out, so you must use a personal email. If you use your North Central issued email, you will be unable to recover your account.

Once you have entered an email, you will be sent a code to verify the legitimacy of the email. Please enter the code you receive to finish submitting your email.

Phone Recovery

You may also choose to enter a mobile phone number that can be used to recover the account. Select the carrier of the phone from the dropdown menu, then enter the number.

The system will send you a text message with a code to verify the legitimacy of the phone number. Enter the received code to finish submitting. 


Article ID: 110460
Fri 6/19/20 10:29 AM
Mon 8/8/22 4:35 PM