How To: Remove Your NCU Account from a Phone or Mail App

Selling or replacing a phone, or leaving NCU? Learn how to remove your NCU account from your phone's apps so your email and files aren't left behind.

Getting a new phone?

Move Microsoft Authenticator to your new phone before you remove anything from the old one. See How To: Move Microsoft Authenticator to a New Phone.

App
How to remove your NCU account
Outlook app
Tap your profile picture > Settings (gear), tap your NCU account, then Delete Account (or Remove Account on Android).
iPhone Mail
Settings > Mail > Accounts, tap your NCU account, then Delete Account.
Android settings
Settings > Accounts (or Passwords & accounts), tap your NCU account, then Remove account.
Teams and OneDrive apps
Tap your profile picture > Sign out.

Removing your account from a phone only removes it from that phone. Your email and files are still in your NCU account.

Get help

Still need help? Submit a request through Microsoft Office 365 E-mail & Calendar, call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.

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