North Central University uses Microsoft 365 for all university email and calendaring. Every student, faculty, and staff member has an NCU mailbox in Outlook with a built-in calendar. Employees are required to use their NCU mailbox for official University correspondence.
Check your email at outlook.northcentral.edu
Go to outlook.northcentral.edu and sign in with your full NCU email address and password. This link takes you straight to your mailbox.
You will be prompted to approve a Multi-factor Authentication (MFA) request when you sign in. Your calendar is built into the same mailbox — switch to it using the calendar icon in the left navigation bar.
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Outlook on the web
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Outlook desktop app
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Outlook mobile app
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outlook.northcentral.edu
Use this when you are on a lab or shared computer, a Chromebook, or any device where you do not want to install anything.
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Windows and Mac. Included with your NCU Microsoft 365 license at no cost.
Use this when the computer is your primary work or study machine and you want offline access to mail and calendar.
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Sign in with your full email address, not just your username
- Students:
first.last@mail.northcentral.edu
- Faculty and staff: your assigned
@northcentral.edu address
- Student employees: you have two separate mailboxes — your student mailbox and your employee mailbox. Both are in Outlook, and you can switch between them in the same app.
Your email password is the same password you use for other NCU systems. If it is not working, use the NCU Account service rather than this one.
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Use this service for
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Handled somewhere else
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- Trouble sending or receiving email
- Missing, delayed, or misfiled messages
- Calendar sharing and permission problems
- Delegate access to a mailbox or calendar
- Meeting invitations and room or resource bookings
- Outlook not working on desktop, mobile, or the web
- Signatures, rules, and mailbox storage
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- Shared mailboxes and shared calendars — creating one, or adding and removing people: use the Shared Mailbox & Calendar service.
- Password resets and account changes: use the NCU Account service.
- Suspicious or phishing email: report it from within Outlook, or forward it to incident@northcentral.edu. Do not submit a service request for it.
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Faculty, staff, and students can request this service.
Email & Calendar Assistance
Use this when you are having a problem with your NCU mailbox, your calendar, or Outlook on any device — including mail you cannot send or receive, calendar sharing and permissions, delegate access, or Outlook not working correctly.
Include your device and platform, the exact wording of any error message, and the time the problem started. That detail lets the IT Service Desk resolve the request without a follow-up round of questions.
For urgent issues, contact the IT Service Desk at 612.343.4170 or stop by Miller Hall 226.