Changing Your Voicemail Greeting

A greeting is what the caller hears when reaching the recipient's voicemail.  Follow the steps below to check and record your greeting. If you haven't set up your voicemail greeting, see Set Up your Voicemail for a guide on how to do a first-time setup.

How to Change Your Voicemail Greeting

From your own extension

  1. Dial 4420 to access the voicemail system.
  2. When the voicemail system answers, Enter your password.
  3. Press # after entering your password.
  4. Press 3 to access, where you can choose greeting selection or change greeting (NOTE: Always remember to press the # key to end recording).
  5. Press 4 to change your standard greeting.
  6. Press 6 to change your out of office greeting.

From another extension or from off-campus

  1. Dial 612.343.4420 to access the voicemail system
  2. When the voicemail system answers, Press #.
  3. Enter your extension and press #
  4. Enter your password and press #
  5. Press 3 to access phone manager settings, where you can choose greeting selection or change greeting (NOTE: Always remember to press the # key to end recording)
  6. Press 4 to change your standard greeting.
  7. Press 6 to change your out of office greeting.

Need Assistance?

If you need further assistance or you have forgotten your voicemail password, please submit an IT service request.

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Details

Article ID: 70482
Created
Sat 1/19/19 5:31 PM
Modified
Thu 3/19/20 8:26 AM
Audience
Employees

Related Services / Offerings (2)

The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
Voicemail allows callers to leave a message in the event that a phone line is busy or the recipient is not available to answer the incoming call. Mailbox owners can record custom greetings, forward voicemail to other users on the system, set an extended absence greeting, and more.