To make use of the university's network, your device needs to have its MAC address registered with IT. Follow the steps on this article to find your device's MAC address.
Unfortunately, it is impossible for us to keep track of all possible devices and to have documentation of how to find the MAC address of each of these devices. Therefore, this article contains some common examples but is by no means exhaustive.
We recommend that you consult the documentation that came with your device or that is listed on support articles maintained by your device manufacturer. Alternatively, Google searching often returns results of others who have documented how to find the MAC address of a specific device (e.g. try searching: "How to find [your device name/model] MAC address").
What is a MAC Address?
A MAC address is a unique identifier assigned to a network interface that is expressed in a sequence of values written in pairs. These pairs are often separated by colons, hyphens, or other characters. Example MAC address: 00:00:00:a1:2b:cc
If your computer has multiple network adapters (for example, an Ethernet adapter and a wireless adapter), each adapter has its own MAC address.
Finding Your MAC Address
If your Kindle device isn't listed below or if none of these methods work for your device, let us know. In the meantime, you may have to search for instructions via other methods (e.g. Google or directly from Amazon.)
Kindle Fire / Kindle Fire HD / Kindle Fire HDX
- Tap the Settingsicon on the home screen in the top right corner.
- Tap on More.
- Tap on Device at the bottom of the menu.
- Scroll down to find the Wi-Fi MAC Address.
Kindle/Kindle Keyboard
- Tap the Menu button on the home screen.
- Select Settings.
- Tap the Menu button again.
- Select Device Info.
- Scroll down to find the Wi-Fi MAC address.
Kindle Touch/Kindle Paperwhite/ Voyage/Oasis
- From the Home screen, press Menu.
- Select Settings.
- Press the Menu button again.
- The Wi-Fi MAC Address is located toward the bottom of the screen in the Device Info section.
Need assistance?
If you need assistance, please submit an IT service request.