Connecting Consumer Devices (Smart Devices/Game Consoles) to the Network

Connecting Consumer Devices to the Network

Follow the steps below to troubleshoot Smart Devices/Game Console network connection:

  1. Verify that the user has registered their MAC Address to the correct place. All devices are now registered through devices.northcentral.edu.
  2. If wireless connection, verify that they are following the instructions from this article: Connecting to University Wi-Fi - Smart / Consumer Devices.
  3. If the user has followed the instructions for either and they still aren't connected. Ask for their MAC address (wired or wireless depending on how they are trying to register it), and create a ticket for Aaron. Include the MAC Address.

 

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University Networks (Wireless & Wired)
North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.