How To: Remove Profiles from iOS Devices

Removing Profiles from iOS Devices

If you have followed the Troubleshooting Phone/Tablet Wi-Fi Issues article and the iOS device still won't connect to NCU-Secure, you may need to remove the old profile, and help them reconnect with a new profile. Follow the steps below to learn how to do this:

  1. Go to Settings.

  1. Select General.

​​​​​​​

  1. Scroll down and select Profile.

​​​​​​​

  1. Select the profile that is listed (Example: NCU-Secure 802.1x), and choose Remove Profile.

​​​​​​​

​​​​​​​

  1. Have them connect to NCU-Secure through wireless.northcentral.edu again to download a new profile.
Print Article