Your NCU Phone Number in Teams

Summary

Learn how your North Central University phone number works in Microsoft Teams: where calls ring, voicemail, desk phones, and how to get a number.

Body

Learn how your North Central University phone number works in Microsoft Teams, where your calls ring, and how to get a number or a desk phone.

Calls ring

Anywhere you're signed in to Teams: computer, mobile phone, and Teams desk phone

Voicemail

Built into Teams, with a copy in your Outlook inbox

Works from

Anywhere with an internet connection

NCU phones run entirely on Teams. There's no separate phone system, voicemail number, or voicemail password.

Who has a number

Phone numbers are assigned to employees when their department requests one. Most employees have a number, but not all. To see yours, open Calls in Teams. Your number is shown there.

Teams desk phones

Some employees also have a Teams desk phone. It signs in with your NCU account and rings at the same time as Teams on your computer and mobile phone. A desk phone is optional.

Get a number, a desk phone, or report a move

You need
What to do
A number or a desk phone
Your supervisor or department requests it through Phone Service. For a new employee, it's usually requested with the new account.
To move offices
Submit a request through Phone Service before or right after you move.

Moving offices? Tell IT

IT keeps the location of every phone number on file for emergency responders (E911). Report every move, even within the same building.

Get help

For a problem with calling or voicemail, submit a request through the Phone Service service.

Related articles

How To: Make a Call in TeamsHow To: Set Up Your Voicemail in TeamsHow To: Check Your Voicemail in TeamsHow To: Forward Calls in Teams

Details

Details

Article ID: 70659
Created
Tue 1/22/19 10:20 PM
Modified
Sun 10/18/26 6:20 PM
Audience
Employees

Related Services / Offerings

Related Services / Offerings (1)

The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.