MFA Issues

Tags mfa

To request assistance or report issues with MFA or the Microsoft Authenticator.

If you are locked out of your account/unable to log in and cannot access the form, or lost access to your MFA device, immediately call or visit the IT Service Desk (612.343.4170) for assistance with your account. The IT Service Desk will need to take action on your account to resolve.

 
Report MFA Issue

Related Articles (2)

MFA: Setting Up Multi-factor Authentication (MFA)
North Central utilizes multi-factor Authentication (MFA) for all users, including faculty, staff, adjuncts, and students. Learn how to set up MFA using the Microsoft Authenticator.
MFA: Using Authenticator App without Cell Service
This article provides instructions for how to use a one-time password code through the Microsoft Authenticator app when you have a weak or no signal to your cell phone or cannot receive notifications.