How To: Recall an Email in Outlook

Learn how to recall an email you sent by mistake in Outlook.

These steps are for Outlook on the web (outlook.northcentral.edu) and the new Outlook for Windows, which look and work the same.

1

Open the sent message

Go to Sent Items and open the message.

2

Recall it

Select More options (…), then Recall message, then OK.

3

Check the report

Outlook emails you a report showing whether the recall worked for each recipient.

Recall has limits

Recall only works for people at NCU, and it may not work if they've already opened the message. For anyone else, send a short follow-up with the correction.

Get help

Submit a request through the Microsoft Office 365 E-mail & Calendar service.