Overview
Unfortunately, there is no easy way to add an auto reply to a shared mailbox or a mailbox you manage within the Outlook desktop app. There are ways to do it, but they are complicated and require a lot of steps. IT recommends simply logging into the Web version of Outlook and configuring the auto reply there. This article will go in detail on how to do so.
Adding an Auto Reply
1. Log into the Outlook Web App at https://outlook.office365.com using your NCU credentials
2. Click on your name on the top right
3. Choose Open another mailbox
4.Type in the name or email address of the Shared Mailbox and select it
5. Click the settings cog on the top right and then click View all Outlook settings.
6. Select Mail > Auto Reply. Turn Auto reply on, then configure your automatic reply.
7. When finished, click the Save button.
Requesting Assistance
If you require assistance with setting up an auto reply, please Submit a ticket.