How To: Approve a Ticket in TDX Work Management

Learn how to find tickets waiting for your approval in Work Management, and approve or reject them.

Each office's ticket application is set up separately, so menu names can be a little different from what you see here.

1

Find what's waiting on you

In your ticket application, select Awaiting My Approval in the left menu.
2

Open the ticket

Review the request details and any attachments.
3

Approve or reject

Select Approve or Reject and add a comment explaining your decision, especially when you reject.

You may also get an email when something needs your approval. Approving in the Client Portal works the same way. See How To: Approve or Reject a TDX Request.

Get help

Something isn't working? Submit a request through the TeamDynamix (TDX) service.

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