Learn how to allow pop-ups for NCU sites like Skyline, Canvas, and Self-Service, and how to use a private window to figure out why a site isn't working.
Allow pop-ups for a site
Quickest way: when your browser blocks a pop-up, look for a small blocked-pop-up icon at the right end of the address bar. Select it, choose Always allow, and reload the page.
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Browser
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Or set it in settings
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Microsoft Edge
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Settings > Cookies and site permissions > Pop-ups and redirects > Allow > Add
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Google Chrome
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Settings > Privacy and security > Site settings > Pop-ups and redirects > Allowed to send pop-ups > Add
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Safari (Mac)
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Safari > Settings > Websites > Pop-up Windows, then set the site to Allow
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Add the site you're having trouble with, like skyline.northcentral.edu or ncumn.instructure.com.
Test in a private window
A private window opens without your saved cookies and extensions. If a site works there but not in a regular window, clearing your cache usually fixes it.
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Browser
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Open a private window
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Microsoft Edge
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Ctrl + Shift + N (InPrivate)
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Google Chrome
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Ctrl + Shift + N (Incognito). Command + Shift + N on Mac
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Safari (Mac)
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Command + Shift + N
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Firefox
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Ctrl + Shift + P. Command + Shift + P on Mac
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Get help
Still need help? Submit a request through Operating System or Software Support, call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.