Learn how to download software and files safely, spot fake download links, and what to do if you opened something you shouldn't have.
Do
- ✓ Get software from the maker's official site or an app store.
- ✓ On an NCU computer, install software from Software Center (Windows) or Self Service (Mac).
- ✓ Pay attention to browser and antivirus warnings.
- ✓ Check the file type before you open it.
Don't
- ✗ Click big “Download” or “Start” buttons in ads. They're often fake.
- ✗ Download “free” versions of paid software, games, or movies.
- ✗ Open attachments you weren't expecting, especially .exe, .zip, .html, or .iso files.
- ✗ Install browser extensions or “helper” tools a website pushes on you.
Opened something suspicious?
Disconnect from Wi-Fi, don't enter any passwords, and call the IT Service Desk at 612.343.4170 right away.
Get help
Think something got in? Submit a request through Report Information Security Incidents, call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.