Onboarding New Employees

When hiring new personnel, there are several technology-related services that departments need to request from Information Technology. The top services related to onboarding new employees are listed below.  

Accounts and permissions

• Submit a New Account Request.
  • Please use this form if the employee was previously at the university and may have already have an account. Indicate on the form that the individual may already have an account that needs to be reactivated. 
• If the account has already been created, but something isn't quite right, please submit a request using the NCU Accounts service. 
• If the employee needs access to a shared mailbox or to be added to a specific distribution group, submit a request using the Shared Mailbox/Calendar and Distribution Group service. 
• If the employee requires Colleague access, submit a request using the Change An Employee's Salesforce or Colleague service. 

Student Workers

• If the new employee is a student worker, you must submit an New Account Request form. 

Computer, printer, and other hardware

• Request Technology For New Hires
• If the employee needs additional pieces of technology, submit a Technology/Accessory Purchase Request. 
  • Technology purchase must be made through Information Technology.  Please review the related articles, Standard Technologies and Technology Purchasing Guidelines, for more information. 
• If the employee needs access to a specific printer, submit a Printing at North Central service request.

Phone

• If the employee is having issues with their phone or something about their phone is misconfigured, use the Phone Service to submit a request.

Software 

• If the employee requires special software to be installed, please submit a request using the Software Installation & Packaging service. 
• If the employee requires special software to be purchased or an additional license is required for a piece of software, submit a request using the Software Purchasing and Licensing service.