Phone service is available throughout North Central University. The main phone system provides on-campus service with standard features such as call hold, transfer, waiting, forwarding, conference calling, last number redial, and voicemail.
Local, long distance, and international calling services are available. IT coordinates with other university groups to deploy phones in new locations.
Phone Configuration Changes (Moves/Adds/Changes)
As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, etc.
It is critical to notify IT about all phone moves so that IT can update location information for emergency responders (E911).
Eligibility
Faculty and staff can request this service.
Requesting Service
If your work phone needs repaired or you need assistance with your phone, click the Request Service button to submit a ticket.