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Learn how to withdraw a TeamDynamix (TDX) request you no longer need, so the team stops working on it.
Open your ticket
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Open My Requests
Select View My Tickets on the home page, then select the ticket.
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Withdraw it
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Select Withdraw Request
On the ticket, select Withdraw Request.
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Add a reason
Pick a reason and add a comment if you'd like.
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Confirm
Select Withdraw, then OK. The status changes to Cancelled.
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- Don't see Withdraw Request? The ticket may already be closed, or that request type can't be withdrawn. Add a comment to the ticket asking to cancel it instead.
- Need help with the same thing again later? Submit a new request.
Get help
Something not working? Submit a request through the TeamDynamix (TDX) service, call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.