New Employee Account Claiming Process

Learn how to claim your NCU employee account before your first day — including the four pieces of information you'll need, where to find each one, and what to do once your account is active.

In this article

  1. Before you start
  2. Claiming your account
  3. What's next — set up MFA

Before you start

Claim your account before your start date so you have access to university systems on your first day. You can only claim your account once. If anything goes wrong during this process, contact the IT Service Desk at 612.343.4170 — do not attempt to restart it on your own.

You will need all four of the following. Enter each one exactly as shown.

You need
Where to find it
1. Employee ID
Your welcome email
2. Username
Your welcome email
3. Personal Email
The personal address your welcome email was sent to
4. Claim Code
Your supervisor — not included in the welcome email

Your welcome email comes from accountclaiming@northcentral.edu with the subject Welcome to North Central University — that email is most likely what brought you here.

Get your claim code from your supervisor

For security, your one-time claim code is sent only to your supervisor, who will share it with you directly. If you haven't received it when you're ready to begin, reach out to your supervisor.

After claiming your account, you will also need to complete Multi-factor Authentication (MFA) setup before you can sign in to any NCU system. MFA is required for all employees. Learn why NCU requires MFA.

Claiming your account

Step 1

Go to the Employee Account Claiming page and select Next.

Onboard introduction screen with the North Central University logo and Next button

Step 2

Enter your Employee ID and select Next.

Employee ID field on the account claiming page

Step 3

Enter your Username exactly as shown in your welcome email and select Next.

Username field on the account claiming page

Step 4

Enter your Personal Email — the address your welcome email was sent to — and select Next.

Personal Email field on the account claiming page

Step 5

Enter the Claim Code from your supervisor and select Next.

Claim Code field on the account claiming page

Step 6

On the Congratulations! screen, confirm your username and email are shown, then select Next to set your password.

Congratulations screen showing the username and email for the account

Step 7

Create your password, enter it again to confirm, and select Next to finish claiming your account. Your password must meet all of the following requirements:

  • At least 14 characters long
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • At least one special character
  • Cannot contain your first or last name
  • Cannot contain your username

See Password Complexity Requirements for tips on creating a strong password.

Specify password screen with password requirements

Step 8 — Required

Your account is claimed. Set up MFA now — you cannot sign in to any NCU system until it is complete. Go to myaccount.microsoft.com and follow MFA: Setting Up Multi-factor Authentication (MFA).

You can only claim your account once

Once the claiming process is complete, it cannot be repeated. If you have trouble signing in after claiming your account, contact the IT Service Desk at 612.343.4170.

What's next — set up MFA

Account claiming is only the first step. Before you can access NCU systems, you must complete Multi-factor Authentication (MFA) setup. MFA is required for all employees. Learn more about why NCU requires MFA.

Action required: Go to myaccount.microsoft.com and complete MFA setup before attempting to sign in to any NCU service.

Step-by-step MFA setup instructions

NCU uses the free Microsoft Authenticator app for MFA. You will need your smartphone and a computer to complete setup.

MFA: Setting Up Multi-factor Authentication (MFA) →

Check in with your supervisor

Now that your account is claimed, your supervisor can walk you through any remaining first-day setup for your role.

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