Learn how to claim your NCU employee account before your first day — including the four pieces of information you'll need, where to find each one, and what to do once your account is active.
In this article
- Before you start
- Claiming your account
- What's next — set up MFA
Before you start
Claim your account before your start date so you have access to university systems on your first day. You can only claim your account once. If anything goes wrong during this process, contact the IT Service Desk at 612.343.4170 — do not attempt to restart it on your own.
You will need all four of the following. Enter each one exactly as shown.
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You need
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Where to find it
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1. Employee ID
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Your welcome email
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2. Username
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Your welcome email
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3. Personal Email
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The personal address your welcome email was sent to
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4. Claim Code
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Your supervisor — not included in the welcome email
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Your welcome email comes from accountclaiming@northcentral.edu with the subject Welcome to North Central University — that email is most likely what brought you here.
Get your claim code from your supervisor
For security, your one-time claim code is sent only to your supervisor, who will share it with you directly. If you haven't received it when you're ready to begin, reach out to your supervisor.
After claiming your account, you will also need to complete Multi-factor Authentication (MFA) setup before you can sign in to any NCU system. MFA is required for all employees. Learn why NCU requires MFA.
Claiming your account
Step 2
Enter your Employee ID and select Next.

Step 3
Enter your Username exactly as shown in your welcome email and select Next.

Step 4
Enter your Personal Email — the address your welcome email was sent to — and select Next.

Step 5
Enter the Claim Code from your supervisor and select Next.

Step 6
On the Congratulations! screen, confirm your username and email are shown, then select Next to set your password.

Step 7
Create your password, enter it again to confirm, and select Next to finish claiming your account. Your password must meet all of the following requirements:
- At least 14 characters long
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character
- Cannot contain your first or last name
- Cannot contain your username
See Password Complexity Requirements for tips on creating a strong password.

You can only claim your account once
Once the claiming process is complete, it cannot be repeated. If you have trouble signing in after claiming your account, contact the IT Service Desk at 612.343.4170.
What's next — set up MFA
Account claiming is only the first step. Before you can access NCU systems, you must complete Multi-factor Authentication (MFA) setup. MFA is required for all employees. Learn more about why NCU requires MFA.
Action required: Go to myaccount.microsoft.com and complete MFA setup before attempting to sign in to any NCU service.
Check in with your supervisor
Now that your account is claimed, your supervisor can walk you through any remaining first-day setup for your role.