NCU ID, Credentials, and Password Management.
Learn what to do when you can't sign in to your NCU account, including what happens when your account is temporarily locked and how to get help restoring access.
North Central utilizes multi-factor Authentication (MFA) for all users, including faculty, staff, adjuncts, and students. Learn how to set up MFA using the Microsoft Authenticator.
Learn how to change your NCU password when you know it, reset it when you've forgotten it, and what to update afterward. Your NCU password is used for university computers, email, applications, and Wi-Fi.
Learn when your NCU username can be changed, how the request is submitted for a misspelling or a legal name change, and what to update after the change.
This article outlines the university's 14-character password requirements and provides a guide on using passphrases to create highly secure, memorable credentials.
Learn the answers to common questions about multi-factor authentication (MFA) at NCU, including sign-in prompts, changing phones, and what to do about requests you didn't make.
Learn how to sign in to your NCU account for the first time using a One-Time Password (OTP) card — including entering your credentials, using your card to verify your identity, and completing the sign-in setup prompts.
Learn how to move Microsoft Authenticator to a new phone, including adding the new phone to your NCU account and removing the old one.
Learn the answers to common questions about multi-factor authentication (MFA) at NCU, including sign-in prompts, changing phones, and what to do about requests you didn't make.
Learn how to sign in to your NCU account using your IT-issued OTP card — including entering your credentials, verifying with your card code, and the stay signed in prompt.
Learn what to do if your OTP card is lost, stolen, damaged, or not generating codes correctly.
Learn how to claim your NCU account for the first time — including what information you'll need, how to set a compliant password, and what to do once your account is active.
Learn what to do when an employee leaves your department, including how to request account separation, which separation type to choose, and how to keep their work and email from being lost.
Learn the requirements every NCU password must meet, with examples of passwords that pass and fail and tips for creating one you'll remember.
To ensure that employee and student Login credentials are protected and access to North Central data is appropriate, Information Technology reminds all users to log off their smartphones, tablets, laptops, and shared desktops instead of just exiting an application when finished with it.
Learn about single sign-on (SSO) and directory services at NCU, including how one university account signs you in to many systems and how access is decided.