At hotels, airports, and coffee shops, you join the Wi-Fi and then a web page should pop up asking you to accept the terms or enter a room number. Until you do, you're “connected” but nothing works. Here's what to do when that page doesn't show up.
Make the page appear
|
1
|
Open a simple website
Open your browser and go to neverssl.com. It's built to trigger these sign-in pages.
|
|
2
|
Check your notifications
Windows: look for a Sign in to network notice by the clock. Phone: tap the Wi-Fi network name in Settings to open the sign-in page.
|
|
3
|
Disconnect your VPN
If GlobalProtect or another VPN is connected, disconnect it until you've signed in to the Wi-Fi.
|
|
4
|
Try a private window
Open a private or incognito window and go to neverssl.com again.
|
|
5
|
|
Once you accept the terms, reconnect your VPN if you use one and try Outlook or Teams again.
Doing sensitive NCU work? Use your phone's hotspot instead of public Wi-Fi when you can.
Get help
Still can't get online? Ask the hotel or venue front desk. They manage that Wi-Fi. For NCU sign-in problems while traveling, call the IT Service Desk at 612.343.4170.