A distribution list is one email address that sends to a group of people. Learn when to use one, and how to request a new list or a change to who's on it.
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Use
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When
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How it works
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Distribution list
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You want one address that reaches a group, like everyone in a department
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Email goes to each member's own inbox
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Shared mailbox
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Several people need to read and answer email sent to one address
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One shared inbox everyone opens
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Teams channel
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Your group works together on ongoing conversations and files
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Posts and files stay in the channel
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Request a list or a change
A director or above can request a new distribution list, or ask to add or remove members, through Shared Mailboxes & Email Lists. Include the list's address, who should be on it, and whether people outside NCU need to email it.
Get help
Still need help? Submit a request through Microsoft Office 365 E-mail & Calendar, call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.