TeamDynamix Maintenance Schedule

TeamDynamix, the vendor that hosts this site (https://northcentral.teamdynamix.com/TDClient/Home/) and the ticket and project system used by technicians, performs regular maintenance at the following times. 

Maintenance Experience

If you try to access the site during these times, it may be unavailable.  The following messaged will be displayed when you try to access the IT service site:

TDX_maintenance_message

Standard Maintenance Windows:

  • Weeknights from 11:00 p.m. to 1:00 a.m.
  • Every Saturday from 12:00 a.m. to 4:00 a.m.

During these times, the site may not function properly. If you encounter any problems when using the site during their scheduled maintenance times, please wait until the maintenance time has passed and try again.

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TeamDynamix (IT Service Site)
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.