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There are several reasons why you may receive an email from the IT client portal (TeamDynamix).

Learn how to sign into the IT Client Portal.

You can comment on or update your ticket(s) in the IT client portal or by responding to tickets via notification emails.

If you no longer need assistance, you can cancel or withdraw a ticket in the IT client portal

Learn how to easily share a Knowledge Base article through email.

Learn how you can quickly view the status of your ticket(s) by logging into the IT self service site.

What to do if you receive a permission denied error message while trying to access an article or service on the IT client portal.

TeamDynamix, the vendor that hosts this site and the ticket and project system used by technicians, performs regular maintenance at the following times.

Search features in the IT self service site make it easier to find what you need in the Knowledge Base and Service Catalog.

How to leave feedback on a Knowledge Base article.