TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally.
Across the university, TDX is known as the IT service site.
Eligibility
Faculty, staff, and students can request this service.
Making a Service Request
Click the TeamDynamix Request button to submit your request to the TeamDynamix administration team to submit a service request for the following:
- Knowledge Base request
- Service request (including changes to services, forms, workflows, etc.)
- Report slowness or errors in TeamDynamix
- General questions or assistance (TDX desktops, reporting, projects, etc.)
- The knowledge base or service catalog does not have the information that you are looking forward and you believe that it should be there.
Please note this service is for changes to this site or TDX technician application settings. Unrelated request submitted via this request form will be discarded. Browse or search the Service Catalog to submit a request for a specific issue, to report an incident, or to request assistance.