Learn how to break a ticket into tasks, so different people can each own a piece of the work.
Each office's ticket application is set up separately, so menu names can be a little different from what you see here.
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Open the ticket
Find the ticket and open it.
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2
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Add a task
Select Add, then Task.
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3
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Describe it
Enter a Title and Description. Set a Due Date if it matters.
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Assign it
Under Responsible, choose who will do it. Leave Notify Responsible checked so they get an email.
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5
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Save
Select Save. The task shows on the ticket's Tasks/Activities tab.
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Use Predecessor when one task can't start until another is done. If your office uses the same set of tasks often, ask about a task template.
Tasks assigned to you also appear when you look for your tickets. See How To: Find Your Tickets in TDX.
Get help
Something isn't working? Submit a request through the TeamDynamix (TDX) service.