How To: Withdraw (Cancel) a TDX Request

Learn how to withdraw a TeamDynamix (TDX) request you no longer need, so the team stops working on it.

Open your ticket

1

Go to TDX

Sign in at it.northcentral.edu.
2

Open My Requests

Select View My Tickets on the home page, then select the ticket.

Withdraw it

1

Select Withdraw Request

On the ticket, select Withdraw Request.
2

Add a reason

Pick a reason and add a comment if you'd like.
3

Confirm

Select Withdraw, then OK. The status changes to Cancelled.
  • Don't see Withdraw Request? The ticket may already be closed, or that request type can't be withdrawn. Add a comment to the ticket asking to cancel it instead.
  • Need help with the same thing again later? Submit a new request.

Get help

Something not working? Submit a request through the TeamDynamix (TDX) service, call the IT Service Desk at 612.343.4170, or visit Miller Hall 226.

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