Overview of GlobalProtect VPN Client

VPN (Virtual Private Network) lets you make a secure connection to a university's network from an off-campus, non-NCU connection (e.g. Coffee shop, airport, or personal internet connection). North Central uses GlobalProtect as our VPN Client. When you use NCU's VPN service, it makes your computer appear as though it is directly attached to NCU Network, and provides the same security and access to restricted resources that you have while on campus.

If you connect to the VPN on a deivce that was not provided by NCU IT, your access will be limited to certain resources.

When to use VPN

  • If you are trying to access Colleague or your Network Drives. 
  • To make a secure connection (regardless of what you need to access) on a non-NCU connection (e.g. Coffee shop, airport, or personal internet connection).

When you Don't Need the VPN

  • If you are trying to access Email, Submit Time, OneDrive, Skyline, Submit a Ticket, download software through Software Center or Self Service.
  • Anything else not listed in 'When to use the VPN.

Installing and Connecting to the VPN

NCU-Issued Devices

NCU-Issued Devices should automatically receive the VPN Client deployed to their machine. Simply search for GlobalProtect on your machine to run the application.

If you require assistance connecting to the VPN, please see Connecting to the VPN.

If you do not have GlobalProtect installed, please check Software Center (Windows) or Self Service (Mac) to install it. 
 

Non NCU-Issued Devices

If you connect to the VPN on a deivce that was not provided by NCU IT, your access will be limited to certain resources.

If you are attempting to connect to the VPN on a personal device, you will first need to install the client by going to https://vpn.northcentral.edu. 

If you require assistance with downloading the VPN Client, please see How To: Install the GlobalProtect VPN Client on your Personal Device.

If you need assistance connecting to the VPN, please see Connecting to the VPN.

Requesting Assistance

If you require assistance with installing, connecting, or utilizing the GlobalProtect VPN Client, please call the IT service desk (612.343.4710) or submit a request.

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Details

Article ID: 105015
Created
Thu 4/9/20 3:05 PM
Modified
Tue 3/19/24 11:48 PM
Audience
Employees
Faculty
IT Staff
Staff